Privacy Policy

Information we collect

• Account information: email, username, display name, and other details you provide at sign-up or in your profile;
• Transaction information: credit balance, top-up and spending history, purchase and subscription status;
• Creator payout information: the payout account identifier and settlement status provided via Stripe (we do not store your full card or bank account numbers);
• Integration information: authorization relationships and access tokens for third-party apps connected via OAuth;
• Usage and device information: access logs, IP address, browser/device type, and similar technical data needed for security and troubleshooting.

How we use information

• to provide, maintain, and improve the platform, including login, billing, and credit settlement;
• to process transactions, pay out creator earnings, and prevent fraud and abuse;
• to communicate with you about your account, security, and service changes;
• to comply with legal obligations and enforce our Terms of Service.

Third-party services

We use third parties such as Stripe to process payments and creator payouts. The information necessary to perform these functions is transmitted to those providers and handled under their own privacy policies. We do not sell your personal information beyond what is necessary to provide the service.

Cookies & local storage

We use necessary cookies and browser local storage to keep you signed in, remember your language preference, and maintain security. You can clear or restrict them in your browser, but some features may not work properly as a result.

Data storage & security

We apply reasonable technical and organizational measures to protect your information, such as encrypting credentials and minimizing access. However, no method of transmission or storage over the internet is completely secure.

Data retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or to comply with the law, resolve disputes, and enforce agreements. Transaction and settlement records may be retained longer for compliance reasons.

Your rights

Subject to applicable law, you have the right to access, correct, or delete your personal information, or to restrict or object to certain processing. You can submit a request via the email below; records related to settlement and compliance may be subject to mandatory retention.

Children

The service is not directed to children below the legal age in their jurisdiction, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy. Material changes will be announced on the Platform or by email, and the “Last updated” date above will be revised.

Contact us

For any questions about this Privacy Policy or your data, contact privacy@scenelet.com.